A great course for anyone...that works in teams.

Purpose:  

This course is designed to develop and foster good team communications. In this course you will learn what it takes to communicate your ideas clearly with all team members and develop meaningful lines of contact. You will discover how the way you behave now may be helping or hindering the process of communication. We will take a good look at body language and how it is used to build rapport and good relationships, as well as listen to your voice and improve how you use it to communicate your ideas. Understanding how to get your message across to groups of people, as well as in smaller meetings and one-on-one personal interviews and telephone conversations, will be covered in depth. After this training session you should expect to feel a lot more confident in your ability to communicate.

© Voice Business 2002-2009

What you will learn:  

Team Speak - breathing, diction, vocal variety and projection- making what you say more thoughtful, powerful, persuasive and interesting-so that others can understand you.

Team Movement -  how to move, gesture and use space effectively even when you are sitting down.  Don’t let your body tensions and bad posture undermine your message. 

Team Work - how to organise yourself and your material and scripts properly for impact and well thought out communications.       

Team Attitude - how to get a grip on your emotions and attitude so that you work well as an individual operator and as a member of your team. Feel confident and help others to work well too.

• And much, MUCH more!

A great course for anyone...who wants to know how to handle meetings better.

Purpose:  

Have you ever been to a meeting that spent more time off track than on? Everyone wanting to have their say and no one listening? Or perhaps only some people have done their homework, or others with something valuable to say won't speak up?

Meetings are a fact of business life, and like it or not, you have to be in them to get ahead and get things done. This course is designed to develop and foster good  communications in meetings. In this course you will learn what it takes to communicate your ideas clearly with all the meeting members and develop meaningful lines of contact. You will discover how the way you behave now may be helping or hindering the process of communication. We will take a good look at body language and how it is used to build rapport and good relationships, as well as listen to your voice and improve how you use it to communicate your ideas. Understanding how to get your message across to groups of people, as well as in smaller meetings and one-on-one personal interviews and telephone conversations, will be covered in depth. After this training session you should expect to feel a lot more confident in your ability to communicate in meetings.

© Voice Business 2002-2009

What you will learn:  

Meeting Speak - breathing, diction, vocal variety and projection- making what you say more thoughtful, powerful, persuasive and interesting-so that others can understand you.

Meeting Movement -  how to move, gesture and use space effectively even when you are sitting down.  Don’t let your body tensions and bad posture undermine your message. 

Meeting Work - how to organise yourself and your material and presentations properly for impact and effect. 

Meeting Attitude - how to get a grip on your emotions and attitude so that you work well as an individual operator and as a member of the meeting. Feel confident and help others to work well too.

• And much, MUCH more!

A great course for anyone...that wants to know how to facilitate groups.

Purpose:  

This course is designed to develop the professional skills you need to facilitate effective group interaction and learning. By the end of the course you will have an increased understanding of audience expectations and behaviour in the training environment. You will learn how to speak the “three languages of interaction” designed to bring out the best in people, as well as comprehend how groups learn. The best ways to introduce knowledge and to tailor for individual needs will be addressed in depth. Overall, this session will help you clarify, manage and maintain effective communication in your training relationships with your clients.  

© Voice Business 2002-2009

What you will learn:  

• Facilitating Skills  - facilitating means “to make easy”- Learn how to make it easy for others to understand you. 
• Interaction Skills -  how to generate, manage and maintain effective interaction in a group.
• Sharing Knowledge -  how to organise yourself and your material for impact and how to design winning presentations. 
• Self Confidence - realise that to feel confident you need to know and practice certain effective communication behaviours.  During this course you will have ample opportunity to develop your "emotional intelligence" and effectiveness. 

• And much, MUCH more!

A great course for anyone...who wants to know more about emotional intelligence.

Purpose:  

A workshop to develop your potential to recognise, manage and de-mystify emotions, increasing your ability to confidently use your humanity and grace in business.

• Learn how to manage your emotions in “hot” situations
• Understand the emotions of others and how to control your reactions to them
• Uncover the secrets of self-motivation
• Learn how to handle “difficult” people
• Learn how to value different responses in others
• Be more in control of you life
• Become more effective in your business relationships
• Feel more comfortable in difficult situations
• Feel in charge of your life
• Learn how to be pro-active not reactive.

© Voice Business 2002-2009

What you will learn:  

• Part 1 Understanding Your Self- as an Emotional being
  
  How to be authentic, respectful, and responsible - by first coming to understand what your "emotional life" consists of.
  
  Exercises in:   
  Examining Your Emotions
  The Physiology and Microbiology of Emotions and Emotional Energy
  Tension and time of day
  
  Part 2 Emotional Connection
  
  How to identify emotional states in others and build "emotionally connected" relationships- even with "difficult " people.
  
  Exercises in:   
  Identifying and generating emotional states
  Handling pain and passion in others
  Creating trust
  
  Part 3 Self Motivation
  
  How to manage your emotions so you can "feel the fear and do it anyway".
  
  Exercises in:  
  
  Building "resource" states
  Commitment and character
  Sensing future opportunities
  Self renewal

• And much, MUCH more!

 

 A joint presentation by (c) 2001-2005 The Voice Business & Allen Management Solutions Pty Ltd.

It more of an off-site 3 –day event type course. It’s been run successfully with another major corporate player recently (a large insurance company), and they said it was exceptionally helpful to their people who have to act as “internal consultants” to each other. Apparently, it made it much easier for them to communicate, deliver information successfully and get some good motivational power going in the group.

You guys are probably perfect already though!  Still, it’s worth a look."-manager

1.  Think about and

Consultants can consult in different ways.  Some operate as experts in a particular field.  They do studies for their clients, write reports for them and then make recommendations to them.

While this is a model that is very effective in certain situations, we will be pursuing an approach that is more akin to coaching or facilitation.

This orientation involves working with clients to help them produce outcomes.  It requires a set of skills and expertise that is rather different.  So you will learn how to facilitate and practice coaching behaviours and work with your clients.

2.  Learn and

Within the context of the coaching style of consulting you will improve your capabilities to:

·    Facilitate

·    Conduct research

·    Work in and with teams

·    Interview

·    Manage projects

·    Analyse information

·    Manage relationships

·    Present

·    Design research

·    Make things happen

3.  Work on some real case studies

Four case studies will be used through the course to make the material directly relevant to your organisation’s current issues.  These case studies will help focus the application of the skills and techniques.  This also means that the course can kick start some real business improvements immediately after the course.

1. 

Exercises on the first day aim to confront you with what it means to be a consultant.  We will explore the different approaches that consultants can take and the benefits they can deliver.

For the rest of the course we will then be learning and practising a coaching or facilitative style of consulting.  You will have the opportunity to think about, experience and practice this coaching style throughout the exercises and case studies used.

2.  Specific Skill and Technique Development

On each day there will be modules on particular consulting skills and techniques.  Generally the sequence follows a typical consulting engagement life cycle.

On the second day the focus will be on facilitation, on understanding the clients issues and their objectives and on research design.

On the third day the emphasis will shift to data gathering and analysis, to the management of client relationships and situations and interviewing.

On the fourth day the focus will be on presentation of your plans and ideas.  This will enable you to integrate what you have learned but also demonstrate it to executives.

3.  Application through Case Studies

You will work in a team on one of four case studies.  These case studies will give you the opportunity to apply the techniques and skills to situations of real benefit to your organisation.

They will also provide a focus for the integration and application of the techniques and skills you will learn.

You will follow your case study through a large part of the life cycle of a consulting engagement.

     For more details on this course, which is tailored to your Organisation's exact needs...

Please call or Office on 

 (61 2) 9957-4208

or email:-

courses@voicebusiness.com